How can I contact Elite Diamond Connection for assistance?

• Feel free to reach out to us through our Contact Us form, available on this page. Alternatively, you can email us at info@elitediamondconnection.com or contact us through WhatsApp.

What are your customer support hours?

• Our dedicated customer support team is available to assist you Monday through Friday from 10:00 to 22:00 UTC. We strive to respond to all inquiries promptly within these hours.

Do you have a showroom where I can view diamonds in person?

• At this time, Elite Diamond Connection operates exclusively online. However, our detailed product descriptions, high-quality images, and videos provide a comprehensive view of each diamond. If you have specific questions, our customer support team is here to assist you.

How can I track my order?

• Once your order is processed, you will receive a confirmation email with a tracking number and a link to track your shipment. If you encounter any issues or have additional questions about tracking, please don’t hesitate to contact our customer support team for assistance.